Doctor: 01902688500

Emergency Dentist: 01902766388 / 01831 093605

Novatel Hotel: 01902871100

Mount Hotel: 01902752055

Quality Hotel: 01902429216

Connought Hotel: 01902424433

Taxi Services: 01902423456 / 01902575757 or 01902454321

TNT (Parcel Delivery): 0800100600

Securicor Omega (Parcel Delivery): 0990888555

Parcel Force (Parcel Delivery): 0800224466

One Way Music Shop (Instrument Supplies): 01902423060

Musical Exchanges (Instrument Hire/Supplies): 0121248568

Blue Badge Parking and Venue Access

Blue badge parking is available at

• Broad Street car park
• Railway Street car park
• Fryer Street car park

Entry to The Slade Rooms is via the venue’s front doors off Broad Street.

There are a few steps – alternatively there is an entrance with ramped access to the rear of the venue (off Long Street) where staff will be able to assist you.

The Slade Rooms is accessible to wheelchair users on all public levels via ramps.

Seating

For seated shows accessible seating options are available on both the floor and balcony.

For standing shows accessible seating is available on the balcony only.

Please speak to our Box Office team when booking your tickets to ensure you get the best tickets for your requirements.

Toilets

On the ground floor, accessible toilets are located on the corridor to the right-hand side of the building.

On the balcony, accessible toilets are located to the right-hand side of the stage, just past the bar.

Our accessible toilets can be unlocked using a radar key.

If you don't have a radar key, please speak to a member of staff who will be able to arrange for the toilets to be opened for you.

Hearing Loops / Sound Levels

A hearing loop is installed at Wolves Civic Hall.

Please contact the Box Office when booking your tickets, as they will be able to seat you nearest to the loop.

Once in the venue, please switch your hearing aid to T.

We take this opportunity to advise customers that they may be subjected to high levels of noise from both the production and fellow audience members during the performance. Ear defenders are available at all bars.

Visually Impaired Services

Guide dogs are permitted into the venue; however, we recommend that they are not brought to concerts where high sound levels may upset them unless they have ear protection.

Please speak to our Box Office team when booking your tickets to ensure you get the best tickets for your requirements.

Lighting

Due to the nature of the events we hold light levels can alter dramatically and strobe lighting and smoke are often used.

Should you have any show specific questions regarding the effects used please contact our Box Office who will be happy to assist you.

Food and Drink

Food and drink are available at most Wolves Civic Hall events. For details of catering at specific events please see the event information page or contact the Box Office.

If you have any special requirements, please contact the venue ahead of the event.