Please contact Phil Turner:
phil@wolvescivic.co.uk

Capacity
STANDING: 3000 SEATED: 2215* (Ground Floor = 1448*, Balcony = 577, Standing Balc = 189) * may be reduced due to mixer position

Load In
Load in is via the large blue load-in door on the side of the building ( Corporation Street ). Outer Door Size: 2.30mtr width x 2.40mtr high. We have a stage lift from auditorium level to stage level.

Parking
Parking is facilitated in Corporation St. , which is located down the left hand side of the building. No production vehicles will be allowed on the pavement area in front of the building . This street is for the sole use of the Civic & Wulfrun Halls and therefore visiting production companies and artists. All production parking should be managed by the hirer . Bollards at the top and bottom of Corporation Street restrict access and should be replaced when production vehicles are in place. When parking in Corporation Street please allow a thoroughfare for Emergency Services (DO NOT BLOCK THE ROAD). Parking in other areas around the building will be subject to normal traffic regulations of which the Halls have no influence.

Stage Opening
54ft 8in (23.6mtr)

Stage Width
77.4ft

Stage Depth
31.5ft (9.6mtr)

Stage Height
4ft 4in (1.3mtr)

Stage Clearance
36ft 3in (11.1mtr)

Auditorium Length
9101ft 6in (30.95mtr)

Auditorium Width
76ft 9in (23.40mtr)

Landlines
2 x 16amp landlines are available on request for Civic Hall productions. Cabling is not supplied by the venue. Cables should not be run across public walkways or anywhere where they may be construed as a hazard or risk to public safety. Unfortunately we are unable to leave landlines out overnight.

Rooms and Furniture
(There are 7 dressing rooms in total - 4 located stage right on East mezzanine level, these share a single shower/toilet. The other 3 are located on the gallery level (one floor up) all have en-suite spar bath, power shower and toilet facilities. No. 2 is facilitated for disabled use, having a disabled shower unit included en-suite. Stage is accessed via either stage right spiral staircase or stage left service lift which also takes you to all other floor levels, including ground, so makes the movement of wardrobe cases etc., simple.) Production, catering and hospitality is located to the West side of the building on the Mez level.

Dressing Room 1
1x three seater sofa, 2x arm chairs, 1x coffee table, 1x dressing table, 2x occasional chairs, 1x lit mirror, 1x cloths rail, 1x metal waste bin, 1x 28" Nicam stereo TV with Sky channel and en-suite spar bath, power shower and toilet facilities.

Dressing Room 2
1x three seater sofa, 1x dressing table, 1x occasional chairs, 1x lit mirror, 1x cloths rail, 1x metal waste bin, 1x 28" Nicam stereo TV with Sky channel and is facilitated for disabled use, having a disabled shower unit included en-suite.

Dressing Room 3
1x three seater sofa, 1x dressing table, 1x occasional chairs, 1x lit mirror, 1x cloths rail, 1x metal waste bin, 1x 28" Nicam stereo TV with Sky channel and en-suite spar bath, power shower and toilet facilities.

Dressing Room 4
Occasional chairs, 1x table, 1x sink, 1x lit mirror and 1x metal waste bin.

Dressing Room 5
Occasional chairs, 1x table, 1x sink, 1x lit mirror and 1x metal waste bin.

Dressing Room 6
Occasional chairs, 1x table, 1x sink, 1x lit mirror and 1x metal waste bin.

Production Office 1
Occasional chairs, 1x table, lockable, 1x metal waste bin and 2x telephone/fax lines (telephones available on request).

Production Office 2
Occasional chairs, 1x table, lockable, 1x metal waste bin and 1x telephone/fax lines (telephones available on request).

Hospitality Suite
Occasional chairs, 3x 10 seater round tables, 1x metal waste bin, 1x 36" Nicam stereo TV with Sky channel and shared toilet/washroom.

Catering Area
A fully equipped kitchen is available for the use of tour caterers. All users should supply HSE documents in advance. Propane gas bottles are not allowed into the building. In-house catering is available on request. For more information and quotes please contact the Bars Manager on 01902 552122.

Stage Barrier
We have a Sico freestanding barrier in house, supplied within the cost of hall hire. This must be used on standing shows!

Crew
Stage Wolves Ltd supply Local crew in house. Your contact for the event is Steve McCalmont on 01902 552116.

Multicore
This is run around the balcony requiring approximately 110ft (33.3mtr) approx. of cable.

Rigging: Power
See attached spec. Any lifting equipment brought into the building must carry relevant test/safety certification.

Rigging: Lighting
300 amp 3 phase

Rigging: Rigging
32 amp 3 phase

Rigging: Sound
200 amp 3 phase

Rigging: Local
16 amp C- form and 13 amp sockets along the rear of stage and 13 amp in side stage areas.

House Lights
16 amp C- form and 13 amp sockets along the rear of stage and 13 amp in side stage areas.

PA
The Civic Halls can arrange PA system hire on request.

Lighting
In House lighting rigs are available on request.

FOH
A riser for lights will be provided, 8ft wide x 8ft deep x 2ft high.

Fire Safety
Any drapes/material must carry relevant fire safety certificates.

Electrical Safety
Any electrical equipment entering the building must carry a valid electrical safety mark/ PAT Test sticker.

Sound Checks
There are no sound curfews in force in the venue.

Sound Levels
A sound level indicator is installed above the mixer position, in the venue, you are advised to use this as an indicator of safe levels.

Smoke Machines
Please check before using smoke machines to confirm smoke detectors, in relevant areas, are isolated.

Mixer Position
Mixer positions should be kept to a minimum size. Please advise, prior to event, if an extra large or specialised position (ie larger than 16ftx16ft is required. Crowd control barrier is available for the FOH position. Please advise on details as early as possible on seated shows so that seats can be held off sale.

Strobes
If strobe lighting is to be used during the event, warning signs must be displayed in public areas, by the production team.

Pyrotechnics
If pyrotechnics are to be used warning must be given well in advance of show day. As fire officer approval must be sought. All systems must be key operated by a competent person. (Test fires may be requested on day of show).

Towels
We can supply pre-washed towels at load in towels at a hire cost of ?1.50 per a towel.

Ice
Ice is available in house at no extra charge.

Bars
All drinks are served in plastic beakers and are allowed into the auditorium and balcony areas, unless otherwise requested.

Merchandising
The venue reserves the right to charge a fee for the rights to sell merchandising on its premises, this is calculated by sales figures (i.e. ?12.50 per 100 ticket sales). 2 x 13amp sockets will be made available for the use of the merchandiser.

First Aid
Adequate first Aid provision will be organised by the venue. A cost charged by the St John Ambulance service will be rechargeable to the hirer.

Box Office
Box office staff will be supplied for the event at no extra Charge to the promoter. This service will be available from door time forward.

Guest Lists
In accordance with the Fire Officers regulations, guest list will be restricted to 50. Any further guests will have to be allocated out of promoter holds. All passes are issued from box office.

Stewards
Stewards will be supplied at no extra cost to the promoter to conform with relevant local licensing authority regulations.

Security
Will be supplied to a level relevant to specific events and at promoters request, costs will be recharged to event promoter.

Settlement
A Box Office manifest and a breakdown of costs will be made available once box office has been closed on show night. Up to ?5000 in cash can be made available on the night of the show if requested in advance. Notice must be given prior to show day if cheques are required on the night of show.

Curfew
A curfew of 23:00hrs will be enforced unless otherwise requested prior to the event.

Interval
A minimum of 30min should be allowed for interval, so as to allow sufficient time for customers to leave and return to their seats.

Doctor: 01902688500

Emergency Dentist: 01902766388 / 01831 093605

Novatel Hotel: 01902871100

Mount Hotel: 01902752055

Quality Hotel: 01902429216

Best Western : The Connaught Hotel: 01902424433

Taxi Services: 01902423456 / 575757 or 01902454321

TNT (Parcel Delivery): 0800100600

Securicor Omega (Parcel Delivery): 0990888555

Parcel Force (Parcel Delivery): 0800224466

One Way Music Shop (Instrument Supplies): 01902423060

Musical Exchanges (Instrument Hire/Supplies): 01212485868

Access and Parking

Disabled parking can be found in the Civic Centre car park directly opposite the Civic Halls, or alternatively, in Blossoms fold off North Street or Cheap Side off North Street.

Access to the Civic Hall is gained through our front doors, which are up a couple of steps, however, if alternative access is needed, there is door with ramped access to the far left of the front doors, where staff will be happy to help you.

The Civic Hall is accessible on all public levels to wheelchair users. With a lift providing access to the balcony viewing areas and balcony bars.

Seating

There six positions for wheelchair users in the balcony area. Whether attending a seated or standing concert, the stalls area of the hall is also accessible to all. Please speak to our box office staff when booking tickets to ensure you get the best position for you.

Toilets

Disabled toilets are situated on the corridor to the right of the building at ground level, and on the right balcony near to the stage, just past the bar.

A radar key system is in operation, for those customers without a key, please feel free to contact any member of staff, who will be happy to arrange for toilets to be opened for your use.

Hearing Loop / Sound Levels

There is a hearing loop installed in the Civic Hall. Please consult box office staff when purchasing your tickets, as they will be able to seat you nearest to the loop. Once in the venue, please switch your hearing aid to T.

We take this opportunity to advise customers that they may be subjected to high levels of noise both from the production and also fellow audience members during a performance. Ear defenders are available at all bars.

Visually Impaired Services

Please contact our box office staff when purchasing tickets in order that the most suitable position can be booked for you.

Guide dogs are permitted into the halls, however, we recommend that they are not brought to concerts where high sound levels may upset them.

Lighting

We regret that due to the nature of the events we hold, strobe lighting and smoke are often used. Should you have any specific questions regarding the production of a concert, please contact staff at our box office who will be happy to assist you.

We regret that due to the nature of the events we host, lighting levels can alter dramatically during a performance.

Food and Drink

Snacks are available at most Civic Hall events, for details on catering at events, please contact the box office. If you have special requirements, please contact the venue ahead of the event.

For our standard terms and conditions, please follow the link below?
Terms Conditions

We are constantly trying to improve the service we provide, if you have any comments, complaints or suggestions, or you have any questions not answered here, please feel free to contact our Marketing Manager, Crissie Rushton on 01902 55 21 22 or boxoffice@wolvescivic.co.uk