PRIVACY NOTICE

SUMMARY

This privacy notice aims to give you information on how Wolves Civic collects and processes your personal data through your use of this website and our Box Office, including any data you may provide when you use our website or services from us, buy a ticket, contact us over the phone, by email, sign up to any of our mailing lists or take part in a competition. Wolves Civic will not use any information provided via Submission forms, Registration, Image Submission or Comment Submission for any purpose other than that intended. We will not provide your information to any third-party companies.

How this applies to you, depends on how you use our services

1. Purchasing tickets to one of our events.

Our ticketing operations are fulfilled by Ticketmaster and your personal data in relation to this is processed by Ticketmaster (Their privacy policy is available here https://www.ticketmaster.co.uk/legal/privacy.html) this information is used by Wolves Civic to fulfil our obligations to you, in delivering the event.

2. When you browse our site.

This site uses cookies for certain functions. Cookies are small pieces of data stored either on your computer's hard drive or in its memory. On this site the cookies are used for non-invasive purposes, and do not track your browsing experience. Your browsing experience will not be affected if you do not have cookies enabled in your browser.

3. Signing up to our mailing list.

This data is stored securely and used only to contact you about sharing news and for marketing. We likewise, collect data from customer opting into contact from the venue via our ticketing partners for customers agreeing to this contact.

WHO WE ARE

Wolvescivic.co.uk is our site for telling you all about our upcoming events. This includes events at Wolverhampton Civic Hall, Wulfrun Hall and the Slade Rooms, as well as our feature venues such as Aldersley Leisure Village.

We also operate an in-person box office located at Wolverhampton Art Gallery. Here you can purchase tickets for many council owned venues, such as the Civic Halls and the Art Gallery itself. We also sell tickets for local events and festivals.

The Wolvescivic.co.uk site and box office is owned and operated by the City of Wolverhampton Council.

HOW WE COLLECT YOUR PERSONAL DATA

We collect personal data from and about you when you buy tickets, sign up to our newsletters, mailing lists or enter our competitions. We also collect personal data from our ticketing partners when you purchase a ticket for our venues through them.

HOW WE USE YOUR PERSONAL DATA

We will use your personal data where we need to perform a contract with you (for example, where youíve bought tickets or parking). You will only receive marketing communications from us if you have requested information from us, purchased products or services from us or told us that we can send them to you. You can tell us that you want to stop receiving marketing communications from us at any time.

SHARING YOUR PERSONAL DATA

We do not share your data with third parties without permission from you first.

This will either be displayed when signing up or purchasing a ticket.

KEEPING YOUR PERSONAL DATA SECURE

We have security measures in place to protect your information.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

YOUR LEGAL RIGHTS

You have lots of legal rights relating to your personal data, including the right to object to processing of your personal data or to withdraw consent. Itís easy for you to stop direct marketing messages Ė you can always do this by following instructions at the bottom of the messages we send to you.

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